Policy and Procedures

Age Restrictions

For the safety and enjoyment of all attendees, anyone under the age of 16 must be accompanied by a parent or guardian at all times. Unaccompanied minors will not be permitted entry. Thank you for your understanding and cooperation.

Badge Registration and Privacy

All attendees must register for Cine Gear Expo to attend any exhibit, seminar, special event or screening.

Cine Gear Expo’s registration collection and storage of information is confidential. If registrant Opts-In during the registration process, Cine Gear Expo may share contact information with Exhibitors and Sponsors. By permitting a badge to be scanned, data provided during the registration process will be released.

Badges will NOT be mailed. Badges may be picked up on site one hour before show opening and during show hours with a valid government-issued Photo ID.

Cell Phones

Cell phone etiquette is expected at all seminars and special events. Please turn your cell phone to vibrate when attending.

Photography Disclaimer

Cine Gear Expo or its contractors may record, photograph and/or stream various features and activities of the event for both archival and marketing purposes. By attending Cine Gear Expo, attendee gives Cine Gear Expo and its contractor’s permission to use attendee’s voice and image in any such archival or promotional recording, photograph or streaming activity.

Photography, Recording and Streaming

Attendees are permitted to bring camera equipment (audio and video) onto the show floor for personal and private use only. However, photos and/or recordings cannot be copied, altered, sold, exhibited or further distributed without Cine Gear Expo’s prior written consent. No disturbances due to photography and/or recording shall be allowed and violators will be removed from the show floor.

Exhibitors retain the right to restrict photography of their products or displays and such decisions are within the discretion of the exhibitor and are not controlled by Cine Gear Expo.

Photography and/or recording is prohibited at all seminars and events. Streaming at Cine Gear Expo is prohibited except for those under contract with Cine Gear Expo Management.

Drone operations are not allowed.

Attendee Refund Policy

To request a refund, attendees must submit a written cancellation request via email to info@cinegearexpo.com no later than three weeks prior to the first day of the event. The refund request deadline will be listed on the event registration page.

• Refund requests received after the stated deadline will not be considered.
• All cancellations are subject to administrative fees and require approval from Cine Gear Expo.
• Refunds will not be issued for non-attendance, early departure, or late arrival.
• Approved refunds will be processed within 30 business days after the event concludes.
• Cine Gear Expo reserves the right to modify event agendas as necessary and is not responsible for any personal expenses incurred.

For any questions regarding this policy, please contact info@cinegearexpo.com.

For Exhibitor related refund inquiries, please contact exhibit@cinegearexpo.com.

Security

Your safety at the show is important to us. Cine Gear show management employs strict security measures, while balancing safety concerns with traffic flow challenges. Attendees should allow themselves extra time to arrive at meetings and events as it may take a little while to pass through parking, security, registration and the show floor. Below are a few security measures to expect:
 

• A government-issued photo ID (driver's license or passport) is required to obtain your badge. All bags will be subject to search upon entry into Cine Gear Expo.
• This includes personal items such as purses, laptop cases and baggage.
• There will be an increased presence of security officers during show days.
• Surveillance cameras are activated throughout the venue.
• Only authorized vehicles and passengers will be granted access at the front gate. No standing or unloading will be permitted at any time.

Solicitation

Only authorized event and show management signs are permitted. All other signs, posters, or other products will be discarded. Distribution of fliers, brochures or other materials at Cine Gear Expo is strictly prohibited. Violators will lose attendance privileges.

For Exhibitor related solicitation inquiries, please contact exhibit@cinegearexpo.com.

Web Accessibility

Cine Gear Expo is committed to ensuring digital accessibility. We continue to make changes to improve the user experience for everyone and apply the relevant accessibility standards.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for everyone. To the greatest degree possible, Cine Gear Expo will adhere to level AA of the WCAG 2.1 guidelines.

If you have experienced any accessibility barriers while using any part of cinegearexpo.com, please let us know at info@cinegearexpo.com.